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  • The service provides tools to the service provider to run their business:
    1. Scheduling
    2. Contracting
    3. Customer Tracking
      1. Phone Calls
      2. Alarms
      3. Site Notes
      4. Reports
      5. Submitting Service work to the County

 

  • The service provides tools to the county to run their business:
    1. Scheduling
    2. Enforcement
    3. Response to reported deficiencies
    4. Detailed Reporting / Data Analysis.

 

  • Data exchanges can be setup so that when a property is updated, the data is sent to OnlineRME.  In return, if data is desired to be housed within your local systems, we can setup data exchanges that enable you to download your data automatically.  This process is very seamless, and we set this up for free.  Data is used in places like GIS map layers, updating internal data systems, or simple reporting.

 

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  • Once the service provider turns in the report, based upon what the county wants to react to, there is a dashboard that prioritizes inspection status.  Reports identified by the county as critical (For example: Surfacing effluent) are elevated to the top of the list.  Other tracked deficiencies show up for response as well.  After the regulator reviewing the work history has completed the particular report, it can be removed from the list for response. The following shows the dashboard.
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