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Greetings!

This overview document is intended to inform you of how OnlinRME, LLC fits into your Health Jurisdictions operational plan.  Please review the following sections to see how we can help.

Overview

OnlineRME, LLC has developed 2 software services:

1. OnlineRME – Designed for the management of Septic Systems and FOG Programs.
2. SkipThePaper – Designed to accommodate any online application process.

Both services can be used together or separately.  They also can be used without the use of any internal systems, although most counties use the services as supplemental tools to their already existing internal data systems.

The service program is intended to be used by the county at no cost.  Setup, maintenance, support, etc. are all free.  Costs are recouped through a small service fee associated with specific activities.  The following explains the fee schedule in whole:

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1. If the county has an application fee – we do.  If the county does not have an application fee – we don’t.  For example: If you have a registration form that you would like us to post for you, we will set the form up and so long as the form has no fee for your process, we will waive our fee.
2. Custom programming for plug-ins, such as a food menu, are done at no cost, however during pre-development design meetings, it will be determined how many applications during the first year.  If the agreed target application load is 300 and only 260 are submitted, then the county agrees to cover the difference.  In this example, the custom development costs would be 400 dollars if the 300 submittal goal was not met.  

The Details

OnlineRME

OnlineRME Overview

OnlineRME is a very detailed management system intended for use by counties who are managing their septic systems with private industry and the public.  While there are hundreds of features within the software, the highlights are as follows.

• The service provides tools to the service provider to help run their business:

1. 1. Scheduling
   2. Contracting
   3. Customer Tracking
      1. Phone Calls
      2. Alarms
      3. Site Notes
      4. Reports
      5. Submitting Service work to the
County
2. 1. 1. jurisdiction

• The service provides tools to for the county jurisdiction to help run their business:

1. 1. Scheduling
   2. Enforcement
   3. Response to reported deficiencies
   4. Detailed Reporting / Data Analysis.

• Data exchanges can be setup so that when a property is updated, the data is sent to OnlineRME.  In return, if data is desired to be housed within your local systems, we can setup data exchanges that enable you to download your data automatically.  This process is very seamless, and we set this up for free.  Data is used in places like GIS map layers, updating internal data systems, or simple reporting.

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• Once the service provider turns in the report, based upon what the county wants to react to, there is a dashboard that prioritizes inspection status.  Reports identified by the county as critical (For example: Surfacing effluent) are elevated to the top of the list.  Other tracked deficiencies show up for response as well.  After the regulator reviewing the work history has completed the particular report, it can be removed from the list for response. The following shows the dashboard.
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