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You will be directed to a page with the following filter options:
- Date = date of transaction.
- +/- Days = If you don't know the exact date you can broaden the search range "around" the date you are looking for.
- App ID = The Application ID. Enter this if you know the application ID that you looking for.
- Tx ID = This is the transaction ID.
- Card # = The last 4 digits of the credit card used for the application.
To search by any of the above criteria, enter on (or more of them) and then click on the button.
Once you find your results you can click on the APP ID link next to the application to jump to the application page.
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The following transaction messages may be shown:
For failed transactions, you can tell the applicant why the application failed, but if declined you cannot tell them the exact reason why. They will need to contact their banking institution. |
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