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To enter an Onsite Sewage Alarm Call or Customer Correspondence Report the process is as follows:

First identify the property through the property search.

Once you have located the property that you will be entering the Alarm Call or Correspondence for:

1. Click on the "Submit Work" item in the main menu, which will expand the submittal options, where you will then click on either the "Alarm Call" or "Correspondence" item from the list. (diagram 2)

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Diagram 2

2. Enter the date of Action and any related comments (diagram 3).

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Diagram 3

3. Click on the "Submit" button after the information has been entered.

To view a history of the Alarm Calls or Correspondence to go the associated property, click on the "Site Work History" item to expand the menu and then select the "Alarm Calls or Correspondence" item (diagram 5).

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Diagram 5

You can edit the information here at any time without limits.
PLEASE NOTE: Alarm Call and Correspondence tracking is viewable by your company only. At no time can another entity view your Alarm Call or Correspondence Information.Other Activities such as:

• Alarm Call
• Billable Event
• Complaint Response
• Enforcement Action: IFFC
• Enforcement Action NOV
• Enforcement Action: Ticket
• Letter Received
• Letter Sent
• Letter Sent: Corrective Measures Required
• Notes to Regulator
• Other
• Phone Call 
• Postcard
• Warranty Event

Follow these steps:

1. Search and locate the property to enter the Other Activity
   
   
2. Select the Submit Work menu item and then select Other Activities:
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3. Select the type of Activity from the drop down menu, enter a date, and add your comments:
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   click image to expand it 
    
4. When you are done, click the Image Addedbutton. 
    
5. The history will be available for your company to view in the site Work History > Other Activities section:
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