OnlineRME Help System
Queue
The queue is where you can view your fees due and fees pending. Fees are accumulated during the month for all billable activity.
To view the Queue first sign in to your account, select "My Account" and then click on the "Queue" in the menu:
You will be directed to a page showing the total amount due and a complete list of all billable activity.
Note
All fees for the current month become payable on the 1st of the following month. The Queue balance must be paid before the 26th of each month. If the Queue is not paid in full by the due date, the account will be locked. Only accessibility to the account payment page will be granted. After the balance has been cleared the account will be fully functional again. On the 1st of each month a notification will be shown identifying that your account has a Payment Due:
Payment Past Due
Remember, if your payment is past due (typically the 26th of the month) you will be locked out of your account until payment is made. When you login to an account that is past due on payment you will see a label that looks like the following:
Making Payments
To pay the Queue balance click on the "Pay Now" button:
You will be directed to a payment page where you may enter your credit card information. The billing address must match the billing address of your credit card.
Upon successful payment you will receive payment conformation and a receipt.
Making Partial Payments
If your balance is too large for your credit card or you want to spread your payment out over multiple cards you may choose to do a partial payment. To make a partial payment select the Pay Partial button:
Select the items you would like to pay:
Select the Pay Now button and enter your credit card information as shown in the above payment section.
To pay the account, enter all of the required information and click on the "Submit Secure Payment".
Upon successful payment you will receive payment conformation and a receipt.