OnlineRME Help System

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Help & How-To Introduction

Welcome to onlineRME. To further enhance your onlineRME user experience we have created this help document, which over time will be updated with help files, tutorials, and tips. To begin use the navigation menu to the left or utilize the search feature above.

 

If after searching the site, you still can not find what you are looking for, send us an email to support@onlineRME.com

detailing what you are having trouble with and we will reply to you personally addressing your question or concern.

 

Space Index

0-9 ... 0 A ... 8 B ... 2 C ... 13 D ... 2 E ... 10
F ... 8 G ... 3 H ... 4 I ... 2 J ... 0 K ... 3
L ... 1 M ... 10 N ... 2 O ... 19 P ... 16 Q ... 1
R ... 5 S ... 27 T ... 6 U ... 8 V ... 6 W ... 6
X ... 0 Y ... 0 Z ... 0 !@#$ ... 0    

0-9

A

Page: Accounting
To view the amounts due to your agency, click on My Account, Accounting in the menu: image2013-5-27 8:52:15.png You will be directed to a page which shows the amounts due to your agency. image2013-5-27 8:51:3.png You may also want to view other fee ty
Page: Adding/Removing Components From a Septic Report
Adding/Removing Components From a Septic Report This feature is intended to be used on reports that have already been submitted OR for reports that are large and you have started entering a lot of report data. If you realize that your report is missing
Page: Additional Billing
Your entity may choose to use the OnlineRME Additional billing section to: Bill for annual certification fees. Bill for late fees. Bill for penalty/hearing fees etc. If you would like to utilize the Additional Billing section you must first setup an Autho
Page: Application
The Enter Work > Application page is where you enter applications. Applications may or may not be available for submittal from a property. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Parameters
Page: Application History
The Application History page lists any applications that have been applied for against the property. If the application is complete, the "View" link will appear and you may view the final PDF report. Site Information Property Details Contact Informati
Page: Assigning Work & Status
The Work Activity section of OnlineRME allows the user to assign work to staff and/or assign a status to the activity. Without assigning a status to an activity, the activity will stay in view even when the activity has been resolved. To remove the act
Page: Assignment Areas
Assignment areas are custom to the entity (only your agency can assign them). This allows you to associate a property to an area based on your critical areas or other need. To setup a custom area, first go to My Account, and then click on Assignment Are
Page: Assignment Areas - Regulator
Assignment areas are custom to the entity (only your agency can assign them). This allows you to associate a property to an area based on your critical areas or other need. To setup a custom area, first go to My Account, and then click on Assignment Are

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Page: Billing History
All contractor account payments made by credit card may be viewed within the payment history. To view the payment history first login to your account and then: Click on “My Account”: Click on Payment History within the menu: http://www.onlinerme.com/hel
Page: Blank Septic
The Blank Septic page will generate a blank inspection report checklist for a septic system when generated. The image is a PDF document which may be printed. If the inspection components are not setup, the report will be blank. To review how to setup

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Page: California
Page: Certified Companies
Regulatory account users can track certified contractors working within their respective jurisdiction within OnlineRME. When this feature is setup, only authorized contractors will be allowed to report for the report type shown on your certified company l
Page: Colorado
image2014-5-10 7:15:42.png
Page: Company information
In the company information section you can modify and update your company details. To do so: Login and go to my account: image2014-5-14 9:54:52.png You will be directed to the Company Information Page. Update the information as desired: image2014-5-14
Page: Company Information - Regulator
In the company information section you can modify and update your company details. To do so: Login and go to my account: image2015-4-26 7:49:11.png Click on "Company information" within the menu and then modify the company information as needed: image20
Page: Company Work History
To view your company work history: Log in to your account Click on the main menu Work History link: image2014-5-17 5:53:7.png You will be directed to a page which looks like the following: image2014-5-17 5:55:0.png Click image to expand it From the Wor
Page: Company/Customer Contracts
Related Information: To view all contracts held by your company first from the main property search page (or any other page within OnlineRME), click on the "Company Contracts" link. image2013-5-26 13:0:55.png The next page that will appear will be
Page: Contact Information
The Contact Information page is where the owner information can be posted. Without a property owner or primary mailing address set for the property, inspection reports will not show who the property owner is on them. Other contact types that can be ad
Page: Contract Activity
To view all current past due and cancelled contracts identified within your Local Regulatory Jurisdiction, from the main property search page (or any other page within onlineRME), click on the "Contract Activity" link at the top of the page. The next page
Page: Contracts
The contracts page is where you can track your company contracts. Company contracts are public in some jurisdictions, however, only the fact that the contract is held with your company is public information. The contract price, start and end dates and f
Page: Creating Blank OSS Inspection Reports
Within each property the user can create a blank Onsite Sewage System Inspection Report to fill out in the field when internet connection is not available. The blank Onsite Sewage System Inspection Report can be created with the following options: Shows
Page: Creating Custom Categories
Custom categories allow you to create your own groupings based upon your company needs. For example, if you would like to create a custom inspection category called "Semi-Annual Inspections" you can do so. Follow these steps to create your category: C
Page: Creating Vicinity Maps
A vicinity map, powered by Yahoo! Maps® can be created within onlineRME. * To create a map: locate the property through the property search. After locating the property click on the "map this property" link: image2013-12-12 7:26:46.png A new page will p

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Page: Deficiency List
Within the Inspection History all Regulatory Agencies may view deficient inspection reports. The Regulatory Agency may decide that there are more default deficiencies identified than the Regulatory Agency wants to receive. It is possible to disable identi
Page: Dumping Zones
The Dumping Zones page is for the setup of either land application tracking of effluent or treatment plant disposal tracking. Regulatory Authorities may setup the zones or facilities for dumping only. Site Information Property Details Contact Informati

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Page: El Paso County Public Health
image2014-5-8 7:36:7.png
Page: Entering FOG Service Activity
To submit a Fog Service activity: Search, identify and go to the facility page: image2014-3-30 5:43:22.png Verify the FOG Components: image2014-3-30 5:45:18.png If the FOG components are not setup, add them to the site by following these instructions. The
Page: Entering Other Activities
Service Providers: Other Activity tracking is viewable by your company only, except for the event type called "Notes to Regulator". At no time can another entity view your Other Activity Information. To enter Other Activities such as: Alarm Call Billabl
Page: Entering Pump Reports
To enter a Septic System Pump Report the process is as follows: Identify the property through the property search. If you can't find the property, and are working within an OnlineRME managed environment( i.e. there is a regulatory authority), please conta
Page: Entering Pump Truck Dumping
The Effluent waste hauler can report the dumping of effluent at a Wastewater Treatment Facility, or Land Application Facility by following these steps: Search and locate the property Searching can be done by Property ID / Tax ID Site Name (Single Parcel
Page: Entering Reports
Page: Entering Sampling Reports
To enter an Onsite Sewage System Sampling Report the process is as follows: REMEMBER: The Sampling parameters must be established for the site prior to being able to submit an OSS Sampling Report. To learn how to setup the component sampling parameters
Page: Entering Service Reports
To enter an Onsite Sewage System Inspection Report the process is as follows: First identify the property through the property search. Once you have located the property that you will be entering the inspection for, click on the "Submit Work" item in the
Page: Entering your first Service Report
Searching for Properties: You'll use the search feature a lot. The search feature is how you find your properties to report on them. The public does have search capabilities, but you have a much expanded version of it. The search features are explained
Page: Entering your first Service Report - Lake County
Searching for Properties: You'll use the search feature a lot. The search feature is how you find your properties to report on them. The public does have search capabilities, but you have a much-expanded version of it. The search features are explained

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Page: Facilities
The facilities page is intended for the FOG Regulator to get quick, up to date access to the status of their inventory. The facilities page can be accessed through the top menu by click on facilities: image2014-6-15 5:20:35.png You will be directed to a p
Page: Fee Waiver Requests
If your county is collecting fees for Septic Inspections, Sampling Reports or Pump Reports you can give your service industry the option to ask for a fee waiver. If you do this when they request the fee waiver their fees due to you will not be due until
Page: FOG Components
The FOG Components pages is where either the regulatory authority, or the service provider can define the FOG components for a facility. For more detail on how to setup components and enter a FOG Service Report, please review this help document. Site I
Page: FOG Regulator
Help pages for the Fog Regulator
Page: FOG Regulators & Service Providers
These pages are intended to help the FOG Cleaner and the FOG Regulator with their specific activities. Many features overlap with the Septic Service industry (Scheduling, reports, etc). Please refer to "Service Service Provider or Regulators" section to
Page: FOG Reports/Exports
A variety of reports are currently available for the FOG Service Regulator. To access these reports: Click on the Reports link on the top menu: image2014-3-30 5:36:17.png You will be directed to a reports page: image2014-3-30 5:36:55.png Select the des
Page: FOG Service
The Enter Work > FOG Service page is where you enter FOG Activity. For more detail on how to enter a FOG Service please visit this page. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Parameters Op
Page: FOG Service Provider
Fog Service Provider help pages.

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Page: General Help
Page: Getting Started With OnlineRME
Thank you for choosing OnlineRME to help you manage your communities onsite wastewater treatment systems, as well as your business! This help page is dedicated to getting you started with setting up your account as well as providing you with some basic ti
Page: Getting Started With OnlineRME - FOG Servicing
Thank you for choosing OnlineRME to help you manage your communities onsite wastewater treatment systems, as well as your business! This help page is dedicated to getting you started with setting up your account as well as providing you with some basic ti

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Page: Home / Dashboard
The dashboard can be generally customized to how you want it to look. For example, if you want to group called "Alternative Systems - Annual Inspections" you can do that. You can create the inspection frequency, and say which components are part of the g
Page: How to Add Components
The first step in adding a component is to first identify the property by using the property search. You can not add components to a LOSS or Multi Parcel Site. Components are established at the site level, and then the LOSS/Multi-Parcel section ties all
Page: How to change your Google Chrome PDF Viewer
It has come to our attention that a recent Google Chrome update has resulted in the native Google Chrome PDF Viewer corrupting PDF files when saving. Until this issue has been fixed by Google, you can: Use a different web browser - Internet Explorer, S
Page: How to Setup Sampling Parameters
The first step in adding a component is to first identify the property by using the property search. After identifying the property click on the Septic Components menu item as shown in diagram 1 . image2013-11-22 6:10:40.png Diagram 1

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Page: Inspections Due
The Inspections Due page details any work that has been scheduled or performed on the site. Events can be: Filtered by date range Updated by changing the status (bulk updating from grid) Assigned to staff. For more information on scheduling events, pleas
Page: Inspections Due -
There are a number of reports that utilize the information you entered into the scheduler. Those reports are as follows: OSS Inspection Reports (Blank): By Date Range This report will provide all of the blank inspection checklists for septic inspections

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Page: Kitsap Contract Management
There are a number of contract options that are required to be managed by contractors in Kitsap County. The following sections correspond to those requirements: Entering a Maintenance Contract for the first time. To enter a maintenance contract for the fi
Page: Kitsap Contract Property Export
This export will allow you to see at a glance what is coming up as late in the eyes of the Health District. To identify which contracts will show up as late on your report card, follow these instructions: Getting the file to view your contracts Login to
Page: Kitsap Public Health District

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Page: Lake County Public Health Agency
1LCPHA header_color_2019.JPG Related pages Registering for your OnlineRME Account Setting up your OnlineRME Account Entering your first Service Report

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Page: Mason County Community Services
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Page: Move A Report
When a report needs to be moved, navigate to the move a report page, by going to My Account and clicking on the Move A Report link in the menu: image2013-5-27 9:19:14.png You will need to following information to move the report: New Jurisdiction ID: Thi
Page: MRA Compliance Export.
To export the property data and identify the current status of the MRA properties within OnlineRME follow these steps: Process One: Export Data from OnlineRME: Login to OnlineRME Select Reports: image2014-4-6 6:36:30.png From the drop-down list select "
Page: MRA Data Export
To export the property data and identify the current status of the MRA properties within OnlineRME follow these steps: Process One: Export Data from OnlineRME: Login to OnlineRME Select Reports: image2014-4-6 6:36:30.png From the drop-down list select "
Page: My Account
Page: My Account - Regulator
Page: My Preference
After signing up for a primary onlineRME account any user can set "account preference" defaults. This is done by first signing in to the account and then clicking on the "My Account" icon as shown in diagram 1. image2013-9-26 9:10:38.png Diagram 1 Aft
Page: My Preferences - Regulator
After signing up for a primary onlineRME account any user can set "account preference" defaults. This is done by first signing in to the account and then clicking on the "My Account" link: image2015-4-26 7:51:50.png Next click the "My Preferences" menu it
Page: My Profile
To view or edit your profile: Login to onlineRME. Click on the "My Account" link: image2014-5-10 5:56:38.png Select the My Profile menu item: image2014-5-10 5:58:17.png Update any of your information and click on the image2014-5-10 5:59:2.pngbutton. Y
Page: My Profile - Regulator
To view or edit your profile you first need to login to onlineRME. Next you click on the "My Account" button as shown in diagram 1. image2015-4-26 7:50:34.png Diagram 1 After clicking on the "My Account" button as shown in diagram 1, you will be direc

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Page: Napa County
Page: Notes to Regulators
The purpose of the Notes to Regulator page within the Work Activity section is to locate all Notes to Regulator that Service Providers within a given Jurisdiction have submitted. While Notes to Regulator may be viewed at the property level the only way to

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Home page: OnlineRME Help Home
Help & How-To Introduction Welcome to onlineRME. To further enhance your onlineRME user experience we have created this help document, which over time will be updated with help files, tutorials, and tips. To begin use the navigation menu to the left or ut
Page: Onsite Septic System Property Sale Process
To complete the property sale process, there is one extra step beyond the submittal of a septic inspection. In order to fulfill the record drawing process and address the additional questions after the inspection report has been submitted, you will need t
Page: Open Land Application Facilities
Both Regulatory Entities and Effluent Waste Haulers can check the current status of where to dump an effluent load. This is done by clicking on the Company Report link at the top of any page (diagram 1) Note: If you are logged in under a regulatory acco
Page: Operational Permits
The Operational Permit page is used by regulatory authorities to define any operating permits for the site. Once the details have been entered, click the image2014-5-15 7:54:44.png button. To edit an operational permit, click on the https://www.onlinerm
Page: OSS Sampling Reports
The purpose of the OSS Sampling section within the Work Activity is to view and respond to OSS Effluent Sampling Reports shown to have reported a reported exceedance of an sampled value. The reports are shown in the view by submittal date. To view any of
Page: OSS: Components & Inspection Detail Export
image2013-10-13 7:45:36.png image2013-10-13 7:49:44.png textfile.png This is a data export. The data exported comes from inspection data submitted for Septic Inspections. image2013-10-11 7:26:8.png All fields are optional, however based upon some selecti
Page: OSS: Components Inventory
Adobe.png This report produces a PDF document that includes all of the components that have been established within your jurisdiction. image2013-10-11 7:24:44.png
Page: OSS: Deficient Last Inspection Export
image2013-10-13 7:46:11.png This report provides an XLS export. image2013-10-11 7:31:34.png The following information will be provided within the export, for any inspection and component that has a deficiency. If there is greater than 1 component wi
Page: OSS: Inspection Statistics
Adobe.png This report is the same as OSS: Inspection Statistics With Address, however Addresses for each deficiency will not be present within the report. Inspection Statistics will provide a PDF report. The information is date range specific. image2
Page: OSS: Inspection Statistics With Address
Adobe.png This report is the same as OSS: Inspection Statistics, however Addresses for each deficiency will be presented in the report. Inspection Statistics will provide a PDF report. The information is date range specific. image2013-10-11 7:42:55
Page: OSS: Inspection Status By Component Export
image2013-10-13 7:47:58.pngimage2013-10-13 7:50:46.png textfile.png This export provides data from septic inspections. This is date range report. It will produce a report that shows components with the status: Fully inspected Partially inspected Not
Page: OSS: Inspection Status Export
image2013-10-13 7:47:35.pngimage2013-10-13 7:50:25.pngtextfile.png This export provides data from septic inspections. This is date range report. It will produce a report that shows reports that include components with the status: Fully inspected Partia
Page: OSS: Inspections by Company
Adobe.png This report will produce a PDF document. The report requires a start and end date. image2013-10-13 7:13:18.png The report produced will show how many inspections each company has done. It will show how many of the inspections are deficie
Page: OSS: Inspections by Inspection Type
Adobe.png This report is produced as a PDF document. The report requires a start and end date image2013-10-13 7:18:53.png When the report is created, it will produce document that breaks out all of the inspections by type that fall within the date ra
Page: OSS: Inspections Due (UNAVAILABLE)
This report is currently unavailable for regulators.
Page: OSS: Properties with > 1 Deficient Inspection
Adobe.png This report will produce a PDF document. Start and End dates are required. image2013-10-13 7:22:40.png When this report is run, it will produce a document that will include any site that has had an inspection within the date range provided
Page: OSS: Report Data Export
image2013-10-13 7:48:53.png This export produces an Excel document. The export requires a start and end date, and that a question is selected. image2013-10-13 7:31:8.png The export includes the following columns: Start Date End Date Service Date Componen
Page: Other Activities
The Enter Work >Other Activity page is where you enter Other Activities. For more detail on how to enter other activities please visit this page. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Para
Page: Other Activity
Other Activity details the other activity entered by your company. Additionally, if there is Other Activity information entered by a regulatory authority, the information will be viewable here. There are options that may be applied on this page, however

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Page: Properties W/O ID
If your agency is using OnlineRME to import data your internal Property ID is very important. We use that ID number to transfer data to you, and associate it to the right place. In some cases a property may be entered without an ID. If you would like t
Page: Property & Last Inspection Export
image2013-10-13 7:44:48.png This export will produce an Excel document. The document has no date ranges. image2013-10-13 7:34:56.png The export will include all of the properties in the database, which are assigned to your jurisdiction ID. The follow
Page: Property Categories
Property Categories are custom to the entity (only your agency can assign them). This allows you to associate a property to a category based on your critical areas or other need. To setup a ategory, first go to My Account, and then click on Property Cat
Page: Property Details
The site details page is where the basic information for the property can be found. The sections can be updated based upon the site profile. When the site changes have been completed, click on the image2014-5-14 12:31:14.png button. Site Information P
Page: Property Search
The property search function is one of the most important tools of OnlineRME. To locate a property or clustered site you will primarily use the search function to do so. The following screen shot shows the property search: image2013-12-12 7:31:18.png On t
Page: Property/Site Information
This section will show you how to modify property/site settings. Based upon your user settings and/or account type some features may or not be available. The menu on the property contains various tools and sections that may be used by your agency and/
Page: Public Health - Seattle & King County
image2014-5-8 7:37:20.png
Page: Pump Truck Dumping
The Enter Work > Pump Truck Dumping page is where you enter pump truck dumping activities (Land application, Wastewater Treatment Plant, etc.). For more detail on how to enter pump truck dumping activities please visit this page. Site Information Prope
Page: Pump Truck Dumping Activity
The Pump Truck Dumping details any of the dumping activities for the site. Pump Truck dumping will typically only be on sites that have been defined as a land application site or a wastewater treatment facility. Site Information Property Details Cont
Page: Pump Truck Dumping Overview
Page: Pump: Components & Inspection Detail Export
image2013-10-13 7:45:36.png image2013-10-13 7:49:44.png textfile.png This is a data export. The data exported comes from pump data submitted for Tank Pump Reports. image2013-10-13 8:3:10.png All fields are optional, however based upon some selections, li
Page: Pump: Dump Site Summary
Adobe.png This report produces a PDF document that includes the dumping location, company and amounts if your jurisdiction tracks land application of effluent. image2013-10-13 8:12:20.png
Page: Pump: Dump Zone Status
Adobe.png This report produces a PDF document that shows the status of any land application facility in your jurisdiction and its status (Open/Closed). image2013-10-13 8:15:2.png
Page: Pump: Pump Log
Adobe.png This report produces a PDF document. It is date specific. image2013-10-13 8:20:53.png The report will include: image2013-10-13 8:20:26.png
Page: Pump: Pumpings by Company
Adobe.png This report produces a PDF document. It is date specific. image2013-10-13 8:24:26.png The report will include: image2013-10-13 8:23:52.png
Page: Pump: Report Data Export
image2013-10-13 7:48:53.png This export produces an Excel document. The export requires a start and end date, and that a question is selected. image2013-10-13 8:26:11.png The export includes the following columns: Start Date End Date Pump Date Component

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Page: Queue
The queue is where you can view your fees due and fees pending. Fees are accumulated during the month for all billable activity. To view the Queue first sign in to your account, select "My Account" and then click on the "Queue" in the menu: image2014-12-

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Page: Registering for OnlineRME
Service Providers will need to register for OnlineRME so they may submit their inspection reports to the county. To register, complete the registration form below. You will then recieve a confirmation email that we have recieved your request. Once your
Page: Registering for OnlineRME - Lake County
Service Providers will need to register for OnlineRME so they may submit their inspection reports to the Lake County Public Health Agency. To register, complete the registration form below. You will then receive a confirmation email that we have receive
Page: Regulators
Below you will find pages related to the regulator section of OnlineRME. FOG Regulators. In addition to this section, please refer to the FOG Regulator Section.
Page: Reports
Within onlineRME there are variety of business assist reports. To access Reports & Exports, first login and click on the Reports & Exports link in the top menu: image2015-4-26 7:59:0.png Next click on the drop down list and select a report type: image
Page: Reports/Exports
Reports - Detail Within OnlineRME there are variety of business assist reports. To run any report the process is as follows: First click on the "Reports & Exports" link on your top menu. Select the report you would like to run from the list: image2015-4

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Page: Sampling Parameters
The Sampling Parameters page is where you can define the influent or effluent qualities that sampling for the site should be maintained at. Prior to submitting a sampling event, the sampling parameters must be defined. In addition, before sampling param
Page: Sampling: Report Data Export
image2013-10-13 7:48:53.png This export produces an Excel document. The export requires a start and end date. image2013-10-13 8:28:3.png The export includes the following columns: Property ID Property Address Property City Report ID Company Sample Date D
Page: Schedule
This section explains the Schedule menu pages. Based upon your user settings and/or account type some features may or not be available. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Parameters
Page: Schedule an Event
The Schedule an Event page is the page where you can add activities to track such as inspections due, phone calls, etc. The page will show you events due on the calendar as well as allowing you to schedule an event for the property. For more information
Page: Scheduler Related Reports
Page: Scheduling an Event
To schedule an event: Search for the property for the event to be scheduled. Select Schedule < Schedule an Event from the menu: image2016-7-9 6:17:1.png Click the add event button: image2016-7-9 6:3:47.png Define your event settings: Update the Start Dat
Page: Septic Components
The septic components page details the components that are part of the septic system for the property. The septic components are defined one time and then are saved for future use. Septic components must be defined to submit a septic inspection or a sep
Page: Septic Inspection
The Enter Work > Septic Inspection page is where you enter a service report. For instructions on how to enter a service report for a septic system, please visit this page. Site Information Property Details Contact Information Septic Components Contract
Page: Septic Inspection Reports
The purpose of the OSS Inspections (Septic Inspection Reports) within the Work Activity is to view and respond to deficient inspection reports. The reports are shown in the following order: Hi-priority focus image2018-1-28_9-49-17.png Hi-priority image20
Page: Septic Pumping
The Enter Work > Septic Pumping page is where you enter a tank pump report. For instructions on how to enter a septic pump report for a septic system, please visit this page. Site Information Property Details Contact Information Septic Components Contr
Page: Septic Sampling
The Enter Work > Septic Sampling page is where you enter effluent sampling activities. For instructions on how to enter a sampling report, please visit this page. Site Information Property Details Contact Information Septic Components Contracts Work No
Page: Septic Service Providers
Below you will find various sections related to Septic Service Providers. In addition to the specific section related to Septic Service Providers, please refer to the General Help and How to for other help items.
Page: Service Activity
The service activity page is intended for the Regulator to get a quick view of reports submitted. The reports are grouped by deficient and non-deficient. The following view is how to access and use the Service Activity Page: Click on the Service Activit
Page: Service History
Service History details the work performed at the site. Service history includes activities for: Septic Inspections (OSS) Tank Pumpings Effluent Sampling FOG Servicing From this page the user can: View a report by clicking on the corresponding report ico
Page: Setting Up Single Parcel Contracts
Contracts are setup to establish a property within your client list. To set a property as "contracted" you: Search for the property. After locating the proper property, click on the Contracts Tab: image2014-5-14 12:53:14.png The next step is to choose th
Page: Setting Up Facility Components
Each facility may have 1 or more FOG components. The components are defined at the facility level. To define the FOG components: Search for and find the facility: image2014-3-30 5:9:13.png If the facility cannot be found, add a new site. Once you have
Page: Setting up your OnlineRME Account
Sections Company ID Adding Additional Users Company ID When you first get your account you'll need to provide El Paso Public Health your company ID. The company ID is contained within the start-up email you received with your login information. If you
Page: Setting up your OnlineRME Account - Lake County
Sections Company ID Adding Additional Users Company ID When you first get your account you'll need to provide the Lake County Public Health Agency your company ID. The company ID is contained within the start-up email you received with your login informa
Page: Single Unit Property Setup
To create a new parcel go to the property search page and click on the - Add a Single Parcel Site link below the Property Search section: image2014-3-2 10:38:8.png After searching or clicking on the "Add a Single Parcel Site" link you will be direct
Page: Site Categories - Regulator
Property Categories are custom to the entity (only your agency can assign them). This allows you to associate a property to a category based on your critical areas or other need. To setup a ategory, first go to My Account, and then click on Property Cat
Page: Site Information
The Site Information section explains the pages contained within the section. Based upon your user settings and/or account type some features may or not be available. Site Information Property Details Contact Information Septic Components Contracts
Page: Site Reports
This section explains the Site Reports menu pages Based upon your user settings and/or account type some features may or not be available. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Paramete
Page: Site Work History
This section explains the Site Work History Pages Based upon your user settings and/or account type some features may or not be available. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Parameters
Page: Skagit County Health Department
image2014-5-8 7:38:20.png
Page: State/County Specific Pages
When requested we will provide some more "specific" detailed help pages for each regulatory entity. These specific help pages are intended to get service providers and the public started in the right direction.
Page: Submit Work
This section explains the various ways to Submit Work. Based upon your user settings and/or account type some features may or not be available. Site Information Property Details Contact Information Septic Components Contracts Work Notes Sampling Par
Page: Subusers
After signing up for a primary OnlineRME account the primary account holder can establish other users for the account. This is done by first signing in to the account and then clicking on the "My Account" icon as shown in the following diagram: only acc

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Page: Tank Pumping Reports
The purpose of the Tank Pumping section within the Work Activity is to view and respond to deficient Tank Pumping reports. The reports are shown in the following order: Critical (Surfacing Effluent) image2018-1-28_9-51-41.png Deficient reportsimage2018-1
Page: Technical Documentation
Page: The Scheduler
The Scheduler can be viewed from a property and from the main menu. To get to the scheduler click on the "Calendar" link at the top menu. image2016-7-9 5:55:5.png Sub-sections of the scheduler:
Page: Tips & Tricks
Page: TLS 1.2 - Modern Browser Required
Internet security is changing. At times those changes require that a modern internet browser to be used to visit websites that requires https: and web-payments. On January 30th and February 8th, for a few hours TLS 1.1 support will be turned off so tha
Page: Total Dumped - Waste Treatment Facilities
Both Regulatory Entities and Effluent Waste Haulers can check how much effluent was dumped at any given facility through a date range (Effluent Waste Haulers will only see what their company has dumped). This is done by clicking on the Company Report link

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Page: Unlock a Report
Once a contractor locks an inspection report of any type they can no longer edit it. In the event that a report is locked accidentally or an error is seen in the report by the reviewing entity it is possible for the associated regulatory entity to unlock
Page: Unlocking a report
Regulators. If you would like to unlock a report that has not been requested to be unlocked you can do so by following these instructions. Reports that have been locked can be unlocked and edited. If you are a service provider and want to edit a locked
Page: Update Septic Inspection & Pumping Questions
The septic inspection report and pumping questions are entity specific. This means that each entity can have their questions customized for their needs. There are a few rules however. The following rules apply: For consistency, questions should be form
Page: Updating & Completing Events
There are 3 ways to complete an event. Interacting with the event on the calendar You can edit an event status by clicking on the event from the calendar: image2016-7-9 6:23:26.png You will be shown a dialogue to edit: image2016-7-9 6:24:19.png You may
Page: Updating Components for Septic & Pump Inspections
Welcome, Mason County! We have worked closely with Mason County Community Services to ensure the easiest transition from Carmody Systems to OnlineRME. With that said, it is important to keep in mind that there are some things to check when you are enterin
Page: Updating Work Activity Preferences
The Work Activity page can have a default view setup for each user based upon their own preferences. To update your preferences, click on Work Activity: image2016-11-6 7:24:21.png Click on the Set Filter Preferences link: image2016-11-6 7:27:8.png Update
Page: User Accounts
After signing up for a primary onlineRME account the primary account holder can establish other users for the account. This is done by first signing in to the account and then clicking on the "My Account" link at the top right hand side of the page. only
Page: User Settings
To modify the user settings click on the Calendar link and then click on the User Settings Button: image2016-7-9 5:56:50.png You will be directed to an admin page where you can update your User Settings. On the page you will see the section: image2016-7-

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Page: VENIS Export
If you work in the state of Virginia and you are reporting your inspections into OnlineRME, you can use the VENIS Export function to send your reports to VDH. This will save you time in the long run. Here is how the process works. Enter your service repo
Page: Video Tutorials
The following videos demonstrate features for Service Providers. Select the link you would like to see and you will be directed to YouTube Getting Started Account Overview / Getting Started http://youtu.be/0AUd4WiHa5E Using the Scheduler User Settings
Page: Viewing Contract Information
Service Providers may establish contracts for service with a property owner and tracked within OnlineRME. The types of contracts that can be established and viewed are as follows: Maintenance (Onsite Sewage Systems) Ground Water Monitoring Well Sampling
Page: Viewing Site Inspection Reports
To view public records (where applicable) or your work history submitted: Search and identify the property you want to view history for. Select Service History from the menu to the left side of the page. Click on the report icon image2014-3-31 8:37:22.png
Page: Virginia
Page: Virginia - VENIS Contractor/Payer ID
Obtaining User Name, Password and Payer ID for Septic System Reporting In order to obtain a Contractor/Payer ID for OnlineRME, you must first provide a user name and password. Then you can log in to the reporting website and find the Contractor / Payer I

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Page: Washington
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Page: Where is my Adobe Reader Menu!
What happened to the Adobe Reader Menu? Adobe has introduced a new feature, that by default hides the menu for Adobe Acrobat documents. For OnlineRME, that poses a problem for users because the reports are displayed in Adobe Acrobat format. Good news
Page: Winery Waste Reporting
OnlineRME has been set up to allow for Winery Waste Reporting. Getting an OnlineRME Account The first step that you will need to do is to create an OnlineRME account https://www.skipthepaper.com/OnlineRMEMarketing/ormeregister.htm if you have not. Please
Page: Work Activity - Overview
The Work Activity section of OnlineRME summarizes activities submitted to the Local Regulatory Jurisdiction. The following activities can be tracked within the Work Activity: OSS Inspections (Septic Inspections) Tank Pumping OSS Sampling (Influent and E
Page: Work Activity - Sections
The following can be managed through the Work Activity: OSS Inspections (Septic Inspections) Tank Pumping OSS Sampling (Effluent Sampling) Notes to Regulators To view details on any of the sections, click on the links above.
Page: Work Notes
Work notes are private notes for the company. The work notes are available on the site works notes menu item and will appear on the blank inspection report when it is created. To add work notes, search for an locate a property, click on the Work Notes m

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